Many citizens and elected representatives have said that driving through the city has become increasingly difficult.
The civic body allows citizens to raise complaints regarding potholes on BMC–maintained roads via various platforms like Twitter where the complainant can tag the @mybmc handle or on BMC’s website http:// www.mybmcpotholefixit.com/.
Data from BMC’s website shows that from June till September 24 the total number of complaints reported were 822. Last year, in the same period 848 complaints were reported while in 2019 there were 795 complaints.
Crompton Texeira (74), a Kalina resident, said that he hires an autorickshaw to commute around the locality and has been finding almost every road full of small, multiple potholes. “I have a slipped disc issue and with these bumpy roads it makes things worse. The bigger problem is the poor manner in which filling of potholes is done due to lack of ssupervision,” said Texeira.
Potholes following wet spells have been a recurring problem in Mumbai for years. None of the hot or cold mixes by BMC have been able to prevent them. Considering the number of vehicles on the city’s roads and considering the city’s fast-dwindling image as a global city, road repair and improvement works must have quality and if it is not ensured, those responsible for the mess should be blacklisted and penalized.
King Circle resident Nikhil Desai said crores are spent every year on repair and maintenance of roads but the city has not got good quality and motorable roads. “There is no proper method even to fill potholes and in no time the filling comes out. If one complains to authorities they keep passing the buck from one department to another,” he said.
Mulund MLA Mihir Kotecha said that the road condition is such that it recently took three hours to travel from Nariman Point to Mulund. “Many say they are forced to take the road with railways refusing single tickets to travellers,” said Kotecha.
Shantanu Kulkarni, director of Probity Soft, the firm which operates the BMC website http:// www.mybmcpotholefixit.com/ said citizens can raise their complaints on the website so that civic officials can act on it accordingly.
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